Privacy policy
Our goal is being transparent when it comes to collecting your personal information. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) making information available to individuals and organizations for Carefree Hounds' information management policies and practices.
What personal information do we collect from the people that visit our Blog, Website or Social Media (Facebook, LinkedIn, Instagram, Twitter or Other)?
When opting in on requests, including newsletters, service requests, quote requests, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill in forms on our site, place an order, subscribe to a newsletter, request a quote, or enter information on our site. We also ask you for information when you provide feedback on products or services.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
· To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
· To improve our website in order to better serve you.
· To allow us to better service you in responding to your customer service requests.
· To administer a contest, promotion, survey or other site feature.
· To quickly process your transactions.
· To ask for ratings and reviews of services or products.
· To follow up with you after correspondence (email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, any and all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
· Understand and save users’ preferences for future visits.
· Keep track of advertisements.
· Compile aggregate data about site traffic and site interactions in order to offer a better site experience and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled and may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
You will be notified of any Privacy Policy changes:
· On our Privacy Policy Page
You can change your personal information:
· By emailing us carefree.hounds@gmail.com
· By calling us (604-785-9179)
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
· Send information, respond to inquiries, and/or other requests or questions.
· Process orders and to send information and updates pertaining to orders.
· Send you additional information related to your product and/or service.
· Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
· To be in accordance with CANSPAM, we agree to the following:
· Not use false or misleading subjects or email addresses.
· Identify the message as an advertisement in some reasonable way.
· Include the physical address of our business or site headquarters.
· Monitor third-party email marketing services for compliance, if one is used.
· Honour opt-out/unsubscribe requests quickly.
· Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at carefree.hounds@gmail.com
Follow the instructions at the bottom of each email and we will promptly remove you from ALL marketing correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Carefree Hounds
Vancouver, British Columbia
carefree.hounds@gmail.com
604-785-9179